Frequently Asked Questions
Any doubts? Let’s resolve them!
We’ve created a list of frequently asked questions to resolve any doubts you may have about our services. Do you have other questions? Feel free to contact us!
When will I get my pictures?
We are committed to give your photos within 3 business days after the photo shoot.
How will I receive my photos?
We will send you a link to your email with a private gallery where you could see and download the photos to your computer/smartphone.
How many photographs will I get?
Depending on the option you book. 20 photos for Bronze pack. 30 photos for Silver pack. 40 photos for Gold pack.
Can I make the final selection of photos?
Yes! we will send you all the photos of the photoshoot and you will make the selection of your favorite ones.
Can I see the portfolio of my photographer?
Yes, you could always see it in advance on our web so you could have an idea of how will look your photos.
What if I want to cancel?
If you want to cancel 48h before your photo shoot we will refund you 100% of your payment. In case you want to cancel the day before the tour we will charge 30% of payment.
What if the weather looks rainy?
We will move your photo shoot, but in case you can´t do it another day and don´t want photos in the rain we will cancel and refund all your money.
Do I get the Raw data?
We will send you the photos edited in JPG in maximum quality.
How will my photographer recognize me?
We will ask you for a couple of photos of you and your companion and will send it to our photographer so he/she can recognize you easily.